Monday, May 7, 2012

Appointments & Cancellation Policy


Most of my clients are AWESOME and never, ever miss an appointment.  This blog is mainly for new clients who call and want to book.  I do have a cancellation policy in place.  And for my standing clients, remember this policy.  Please take my job into consideration.  I do not have a steady paycheck, benefits, sick leave, paid days off.... etc.  If someone is not in my chair, I'm left with no income.  I am depending on those appointments to pay my overhead, rent, and for those products I've ordered to complete those booked and projected appointments.

Since August of 2011 it has been my policy to charge a missed appointment fee to all persons who fail to keep their scheduled appointment(s) unless I receive notice at least 24 hours prior to the scheduled appointment. The fee varies depending on the time period reserved & service(s) that were booked.  With each missed appointment, I am left with a minimum of a 2 hour slot allotted for a highlight, 1 hour for color, 30 minutes for hair cut, and 2 hours or more for consultations or the installation of extensions.  I make appointments to devote strict time for each and every customer so I don’t overlap into each person’s pampering time, and that I don’t feel rushed causing me to miss something very vital in my client’s service.  I stay booked more than a few days in advanced and it’s very rare I can take walk-ins anymore because of this.
I do make exceptions for true last minute emergencies, when I receive timely notification there-of.  Each appointment is VITAL to my business, because unlike normal jobs, I do not make a steady salary.
I apologize for having to resort to this. My only other alternative is to raise prices for those customers who keep their appointments and I do not think that is fair. I attempt to keep my prices down, and missed appointments drive up my costs.

Sherri Carroll
(334)446-0465
Helpful HOME Hair Styling Tips

Every stylist is asked "How can I do (insert your dream hairstyle or hair horror here)?"  So I have decided to give my customers some of my most requested tips and hints and home remedies here.

1.  Easy home remedy for dandruff or itchy scalp:  Listerine.  YES!  I said Listerine, the mouthwash!  Don't get the blue, or the new flavored kind.  Get the old fashioned original kind.  It can even be the generic from the Dollar General. Shampoo your hair with your regular shampoo and rinse, and then pour a little listerine (usually a cup) over your scalp and let it sit for 3-5 minutes.  It will be cooling and soothing.  Then rinse.  You may want to follow with a conditioner if you usually do, or even if you don't because it can be a little drying to your hair.  I don't recommend using it more than twice a week unless you have severe dandruff just for this very fact.  In 2 to 3 uses, you'll see the flakes are gone.  Listerine is a wonderful antibacterial agent.  GREAT for cuts, burns and scrapes.  Good for eczema and staph on the skin.

2.  Brassiness in the hair.  Use a blue/purple toned shampoo like Shimmer Lights.  You can usually find this at Sally's.  RUSK makes an AWESOME version with great shine factor.  It has to be purchased in a salon.  The purple counteracts yellow and brassy tones in blonde hair.  Because of the blue/purple tones the shampoo doesn't need to be used every day.

3.  Build up on the hair.  Usually caused by product.  Be careful if you have dark or fresh colored hair.  It can dull the color.  Use a good conditioner.  If you have dark hair, I'd recommend just using a daily clarifying shampoo to remove build up, or just a light sprinkle of baking soda.

4.  Want to perk up curls.  Comb your hair while your shampoo or conditioner is in and you are in the shower and don't comb it anymore once you are out.  Scrunch your hair, DO NOT RUB with the towel!  Scrunch up with the towel.  Add a tablespoon of sea salt to a mister bottle of water and spritz on the hair lightly.  Scrunch up the ends lightly with your fingers.  Add your gel or hair products.  Again, scrunch up with the towel, removing as much moisture as you possibly can with the towel itself.  Be careful not to rub and to keep the curls define with the scrunching.  Once the hair is about 80-90% dry, spray lightly with a scrunch gel.  Use diffuser at roots.  Finish with a hairspray.

5.  Rocker waves.  First work some texture balm through your palms to warm it up and really work it into the strands of your hair.  Too much will weigh the hair down, so don't get too much.  Remember....... Less is More!  Flip the hair over and spray a little scrunch gel into your hair.  (yes, scrunch gel into your dry hair)  You don't want frizzy hair making your rocker style looking sloppy, do you???

6.  Quick fixes.  Dry Shampoo!  Yes!  It is the latest and the greatest invention.  But avoid the powder based stuff and go for the higher grade Big Sexy Hair which is Clay based.  You don't want that Talcum build up on your hair from the cheaper stuff I've seen in some stuff.  It just feels gross!!!! Yucky.  I couldn't WAIT to wash my hair.  What's the point!?  My favorite is Big Sexy and TIGI BedHead.  They have done it right and it smells divine!  Big Sexy even adds alot of volume to the hair which people LOVE!

7.  Want to avoid green tint in blonde hair during the summer?  Wet the hair before getting in the pool and add a little conditioner to the ends.  It does 2 things.  It pre-soaks the hair so it can't absorb anything else, AND it adds conditioners to the hair, and allows the sun to penetrate for a deep conditioning treatment.  But really the conditioner seals the porous ends and coats it so the chlorine can not go into the hair shaft.

Hope you may have found out something you can use!  
Sherri Carroll
~Simply Stylin~
(334)446-0465