Wednesday, September 28, 2011

Thoughts from a Stylist

Over the years, I've had several things happen and I've sworn at some point in time I'd "have my say" or address it and let it work itself out.  But instead, I've decided to post and maybe people can see things from a stylist point of view.
1.  I work very hard for very little money.  I don't think I charge enough in most cases.  I do this job because I love it, and I try to keep my prices low because I know most people work hard for their money, but don't try to make me feel guilty when I do charge you appropriately for a foil job and it's still way cheaper than you would have gotten anywhere else.  My prices are posted and adjusted on the length and thickness of the hair & the number of colors used.

2.  Don't message me or email me for free hair advice and then go pay someone else to do your hair.  I have been burned by that too many times, and from now on, unless you are one of my loyal customers I will ask that you call for a consultation unless it's a very generic question.  Free hair advice would take up all of my time if I let it, and I need to pay my bills.  Would you like it if I asked you to do part of your job for me for free??  It does hurt my feelings if I've spent 30 minutes or more and 5 emails replying thinking I've got a potential customer only to see 3 days later she's gone to a different salon and posting pictures of something I told her to do and paid someone else to do it!!  And likely paid more than I would have charged!

3.  Please don't ask me to donate or sponsor your charities if you don't patron my business.  I support my customers and their causes.

4.  If my customers do business with me, I will do business with them.  That's just the way I work.  But be warned..... once it stops, if someone else in the same business as you is a customer of mine & you have left me, this customer who is with me will get my business.  It's only fair.  I will do business with those doing business with me.  You scratch my back, I'll scratch yours!!  If I don't have a customer in my chair, I don't get paid!

5.  Please understand if I don't respond to a text, I have a shop phone.  I don't answer my cell phone during work.  I feel it's unprofessional and it's just difficult for me to handle it during a color or cut.  The business phone is easier.  Please use it during business hours.  (334)446-0465.  Also, please understand it's easier to discuss appointments over the phone, and I'd prefer phone calls over emails!!  HINT!

6.  Saturdays are by appointment only!!  Appointments must be made by Wednesday or there won't be any Saturday appointments.

Please understand, I have a family too.  Your work days may end at 5pm or so.  Mine sometimes don't end until 8pm or after.  I have to get my son off to school.  We start at 6am and often I get in just in time to kiss him before he's completely asleep, or close just in time to rush and pick him up from karate.  Standing 10 and 12 hours a day makes for an exhausting day.  So, I do require an extra day every now and then.  Tuesday's being closed doesn't necessarily mean I'm "off".  I am picking up supplies for the shop, getting Trey for piano and karate, and trying to get shop towels cleaned for the week.  It's not down time for me.  So understand.  It's not the usual "close up and forget it" job.  People call me and want an appointment all hours of the day, 7 days a week, even at 10 and 11 o'clock at night.  It's not something I ever get to escape.  I don't mind it, I love my job!!  But understand too, that sometimes I feel certain clients don't realize how they come across.  They demand I immediately fit them in and get in a huff when I can't do it at the last minute!  They fail to realize they are not my only client.  I wish I could fit everyone in whenever they wanted, but I can't even give my family the time they demand sometimes.  All I want to do is crash when I get home.  I don't feel like socializing and when the weekend gets here, I want to sleep!  So please understand I have a multitude of customers, and  I do go out of my way to accommodate everyone's schedule.  Every minute of my job is spent trying to please someone.  I try very hard to do that.  I LOVE what I do.  I just hope everyone understands where I am coming from when I say "I need you to understand ________".

Thursday, September 22, 2011

Color tips

How many of you walk out of the salon in LOVE with your color, but in 2 weeks wondering why it is looking drab and faded??  Here are a few tips to help you save your hair color.
1.  Believe it or not, SHAMPOO and products DO matter!!  Compare!  If one of the first 3 ingredients of your shampoo says alcohol, then avoid it!  Alcohol may help cleanse and increase lather, but it is harsh and strips the hair of oil and therefore strips your color.  If you want salon looking color to last, then go with the better grade products.  The cost may be a little more up front, but you will find that the products are richer and more concentrated and they don't take as much, so you use less.  They will last longer.  The cost will even out.  You will spend less time at the salon because can possibly get an extra week or two between colors.  Who doesn't want that???

2.  If you are getting color (not highlights)  try to wait 24-48 hours before shampooing your hair.  This gives the color time to really penetrate and stain the hair shaft.  The longer its sits in, the longer it will stay in the hair.  Also if it is a little too dark at first, you may want to shampoo it in 24 hours to help lighten it a touch, but remember that during the first week after a hair color is when you get the major fade factor.

3.  If you spend time in the tanning bed or outside, cover your hair.  UV rays lighten the hair.  Especially red hair.  If you are in the tanning bed, just pull your shirt over your hair at least to protect it.  It also is great in protecting the condition of the hair too, because UV rays remove vital moisture from the hair.

4.  Whether or not your hair is oily, finish up with some type of conditioner to seal the hair.  Blow dryers and flat irons or curling irons will deplete moisture from the hair, drawing out color with it.  Protect it with a conditioner AND a thermal protectant.

5.  If you use a flat iron or curling iron, ALWAYS start with the lowest setting and make sure the hair is COMPLETELY DRY!!  If you want to see why you should be sure your hair needs to be dry, try dropping a wet spaghetti noodle on a stove element and watch what happens.  This is wet hair on a flat iron.  Same idea. Dry the hair completely and use a thermal serum or protectant.  Seal the hair from heat.

6.  Always try to go to the same Stylist or use the same color so you aren't overlapping different chemicals or formulas on your hair!!  This could cause breakage.

7.   If you are a BLONDE, BEFORE you get in chlorinated water, wet your hair and apply conditioner to PREVENT the absorption of chlorine. IF you do absorb some chlorine and your hair turns green, get some Aloe Rid or a good Clarifying shampoo or mix some Baking Soda with your shampoo. Allow it to penetrate your hair for several minutes. You may have to do this a couple of times. Follow up with a good conditioner.

Protecting your color will also protect the life of your hair if you are trying to let it grow out.  You need to keep your hair healthy so that the longer it gets it remains strong enough to withstand heat, brushing, and basic everyday wear.

Tuesday, September 20, 2011

Birmingham Hair Show

I hope you will follow this blog and I will try to keep something posted occasionally to offer tips and specials for all of the customers!

On Saturday Sept 17th I headed for Birmingham for the Premiere Birmingham Hair Show.  This time I took my 17 year old niece (who is like my own daughter), Shelby with me. I wanted to get a "fresh" perspective on what is "hip" and what is "in" for people under the age of 30!  I'm 38, and I know what's appropriate for my age range and I don't want to look "old" but I don't want to look like I'm trying to be a teenager either!!  (And trust me........ I saw PLENTY of stylists trying to pull off THAT look this weekend!)  I don't ever remember having as much fun as I had this weekend at any hair show, EVER!  I didn't "party", because I don't party, and because I had an underage young lady with me.  I got to enjoy the classes and training aspect of the show more than ever!
Many of you may have heard of Nick Arrojo.  He's famous from TLC's "What Not to Wear".  Well, I've been following him for years from back when he started at Vidal Sasson and then went on his own and opened up his on Arrojo Academy for Stylists to train, and Arrojo Salons.  He has his own product lines, DVD's, and equipment.  I watched his floor show and models in Orlando and was extremely impressed with his work, but it was SO CROWDED I couldn't really get up close to see the hands working to see the cutting or coloring techniques in detail like I desired.  Sunday Shelby and I watched his models do their "Catwalk" and the Floor show was phenomenal!  It was very Avant Garde!  Not like the styles we'd be walking around with daily here in South Alabama, but impressive handy work for special occasions.
On Monday as we were walking in Nick Arrojo sent his assistant over to Shelby and me and asked Shelby if she would be one of his models!  They LOVED her hair.  They were impressed with the color and condition and length.  They wanted to give her a more edgy cut, but leave the length.  So we were honored!!  She got a free $500 haircut, and still has long hair.  And they gave me information and an application for Nick Arrojo's Academy.
What seems to be the newest trend as far as hair color is either accent pieces to accentuate the cut or partial foils to just put pieces or chunks of color in.  Also blended highlights are back.
I'm HOPING the hair feather trend is ending, but right now it's still here!  So I still have a few in.  They are still $22 each.  Also "Hair Bling" is the trend.  It's Crystals that are ironed into the hair  and stay in for 7 to 10 days.  Great for proms or pageants.  Girls just LOVE this!!  It was CRAZY popular at the hair show.
Lots of new hair cut ideas in to create volume and softness around the face.  Trendy and popular cuts for the young girls and sophisticated yet modern cuts for the ladies of all ages!  So call me for the latest!!
(334)446-0465  ~Sherri~